When will my pre-order ship?
The estimated shipping date is noted on the product page and in the checkout process. If you place an order with pre-order items and in-stock items, you will receive separate shipments and shipment confirmations when each item is dispatched.
When will I be charged?
Your card will be charged when you place a pre-order. If you pay with an instant payment method like Pay Pal, Applepay etc, you will be charged in full when you place the order.
What happens if I order in-stock and pre-order items?
If you order products that are in-stock along with pre-order items, you will receive multiple shipments: we will ship you the in-stock item as soon as possible, and the pre-order item when it becomes available. If you paid with a credit or debit card, you will see only one charge for all the order you place
What happens if I order multiple pre-order items?
If you order more than one pre-order item, and they have different shipping dates, they may be sent together at the later shipping date. This depends on the estimated inbounding date.
What if I want to return a pre-order item?
Our regular return policy applies to pre-order items. You will have 14 days from when you receive your item from your order to return any items from your order. For ease of return processing, we recommend only making one return shipment.